State Farm® Insurance Agent Jermaine Phillips
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Oletha York
July 1, 2024
"Every last one of the staff is wonderful and helpful. They get the job done."
"Oletha, we're thrilled to hear that you found our team wonderful and helpful! We're pleased that we could assist you efficiently. Thank you for recognizing our staff's dedication to getting the job done. If you ever need further assistance, feel free to reach out. - Jermaine Phillips - State Farm Insurance Agent, Houston, TX"
Luis Miguel Varela
June 3, 2024
"Janet Yanez, profesional , amable 100% recomendada"
"¡Luis, gracias por compartir su experiencia! Nos alegra saber que Janet pudo brindarle un servicio profesional y amable. Agradecemos su recomendación y su confianza en nosotros. Siempre estaremos aquí para ayudarle en lo que necesite. ¡Que tengas un excelente día! - Jermaine Phillips - State Farm Insurance Agent, Houston, TX"
aref tayyeb
June 1, 2024
"Briana , appreciated your outstanding service. So great person and very helpful. Thanks to you and the rest of the team . Aref Madyar"
"Aref, your review is greatly appreciated! I'm pleased to hear that Briana and our team provided outstanding and helpful service. We are grateful for your kind words and look forward to assisting you further. Thank you for choosing our office for your insurance needs! - Jermaine Phillips - State Farm Insurance Agent, Houston, TX"
Sarah Sam
May 25, 2024
"Briana, Lia and Steven have been so helpful and professional in getting me transferred from out of state!"
"Sarah, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Aleksei Lavrushenkov
May 14, 2024
"We’ve been communicating with Janet for years, and she is always responsive, patient, and provides great service."
"Aleksei, I'm pleased to hear about your positive experiences with Janet over the years! Her responsiveness, patience, and great service are qualities we strive for in our office. We're grateful for your loyalty and look forward to assisting you with your insurance needs in the future! - Jermaine Phillips - State Farm Insurance Agent, Houston, TX"
Joshua Lee
May 10, 2024
"i really don't think this guy is good agent. for past 3 years, i don't event get service from this guy. i called them and ask the office staff what they do for customer, and they said" just doing the paper work, collect the payment." well, if all state farm agents like them, what we need agent for? btw, for past 3 years, this person "Jermaine Phillips never communicate with me. i wonder what service is?"
Spencer Case
May 10, 2024
"The best and only place to get insurance in the world. Thank you to Jermaine and his team."
"Spencer, thank you for your wonderful review! I'm glad that you had a fantastic experience with our team. We're grateful for your kind words and look forward to assisting you with all your insurance needs!"
Jonathan Kichamu
May 10, 2024
"Jermaine and his team, are the best they always take care of my family and I."
"Jonathan, I'm happy that our team always takes great care of you and your family! We're grateful for your trust and are pleased to provide top-notch service."
jay mackey
May 3, 2024
"Love working with Loraine and the entire team at Jermaine Phillips State Farm. They make it seamless and are knowledgeable to the many questions I have."
"Hi, Jay! Thank you for the praise for Loraine! She is a vital part of the team and we value how much she cares about all our customers."
Dan Pinnell
April 26, 2024
"Janet was awesome to work with. She quoted my personal vehicles, business vehicles and home, all in about 2 hours! I recommend Jermaine Phillips and staff for your next insurance quote."
"Dan, we're thrilled that Janet went above and beyond to assist you with your insurance needs. We appreciate your feedback, thank you for letting us be your good neighbor!"
Jasjusreal
April 6, 2024
"Briana helped me to renew my life insurance she was so friendly and made me feel very comfortable with the whole process so thanks again"
"Thank you for the wonderful review! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
Queen (Glo)
March 27, 2024
"I’m glad I called because I received superb customer service. I was assisted by an agent named Loraine who was extremely nice and patient with me as she helped me purchase my renter’s insurance. She spoke to me over the phone and took the time to explain and answer my questions. Overall, the process was very quick and simple. Thank you so much."
"Wow, thank you for the glowing review! We are so happy to hear that Loraine provided you with superb customer service and made the process of purchasing your renter's insurance quick and simple. Our team is dedicated to providing excellent service and we appreciate your kind words. - Jermaine Phillips - State Farm Insurance Agent, Houston, TX"
Ray Gonzales
March 26, 2024
"Loraine was great help in reducing the cost of my policy. She also has a great personality."
"Ray, we are delighted to hear that Loraine was able to assist you in reducing the cost of your policy while also showcasing her great personality. Thank you for sharing your positive experience with us! - Jermaine Phillips - State Farm Insurance Agent, Houston, TX"
Bri M
March 26, 2024
"Overall experience was great! The auto quote was created previously and since I was switching from my previous insurance to State Farm, Briana helped me finalize my details for my auto quote. Her attitude, friendliness, and helpful answers to my questions are some key points that gave me a great impression!"
"Thank you for the glowing review, Bri! We are thrilled to hear that Briana provided you with exceptional service and helped finalize your auto quote smoothly. Her friendly attitude and helpful answers truly make a difference in ensuring a positive experience for our customers. We appreciate your kind words and look forward to continuing to meet your insurance needs in the future. - Jermaine Phillips - State Farm Insurance Agent, Houston, TX"
Tarek Gaspar
February 16, 2024
"Worked with Loraine, she was very helpful"
"Tarek, thank you for the shoutout for Loraine! Our office loves being your good neighbor."
Zeleste Lopez
January 29, 2024
"This office is awesome, they are always helpful and understanding I really strongly recommend anyone to get your insurance necessities with this team. Please talk to Janet she is very nice and helpful 😊"
"We love seeing reviews like this, Zeleste! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Lyric Vaughn
January 19, 2024
"Exceptional customer service and a great team of people! My dad has been with them for years and now I am a customer as well. Very good business!"
"Lyric, thank you for the positive review! It makes us incredibly happy to know that we were able to help you with your insurance needs."
clayton hunter (clayton)
January 11, 2024
"Very helpful and answered all my questions"
"Thank you for the positive review! We appreciate you!"
Anna Ellingboe
December 8, 2023
"Loraine is a great agent!!"
"Anna, thank you for the shoutout for Loraine! Our office loves being your good neighbor."
betrand menang
October 11, 2023
"You would not know who you are dealing with until there is a little dispute or a disagreement and you notice how they handle themselves. Jermaine, THANK YOU for being a great boss and reaching out when I needed it. Brianna, THANK YOU for being a great human and being great at what you do! You both showed up in time of need to get my policy reinstated and I am grateful for that. I apologize for any inconvenience I might have caused you guys during the process- I just needed my cars insured and I am sure you both understand that. It's been great working with you for the last 2 years and i look forward to this continuing for a long time. Cheers!"
Lucky Maciano
September 28, 2023
"Brianna was very helpful and experienced. She is very professional and she got me a good deal. Thanks!"
"Thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Briana cares a lot about our customers."
Gabriela Bruno
September 20, 2023
"Briana was very friendly, professional and efficient. All I need to get my home and auto taking care of… Jermaine thank you for the fast response."
"Gabriela, thank you for taking the time out of your day to leave us a review! We love hearing about how Briana provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Isis Marbeh
August 23, 2023
"I spoke with Brianna B. She was amazing and very helpful"
"Thank you for the positive review & shout out for Brianna! We appreciate you, Isis!"
Iniobong Ekpo
August 15, 2023
"My customer service experience was great."
"Iniobong, we thank you for the review. We hope to continue serving your insurance needs for many years!"
Aaron Turner
August 3, 2023
"My experience with Karen was great! She was very polite and responsive. Most importantly she was transparent with the coverages I chose, while still providing me with a competitive rate."
"Aaron, your five-star rating is sincerely appreciated! Karen has proven to be an outstanding asset to our team, and we're delighted that she could assist you with your insurance needs."