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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Lucky Maciano

September 28, 2023

5  out of  5 rating by Lucky Maciano
"Brianna was very helpful and experienced. She is very professional and she got me a good deal. Thanks!"

Gabriela Bruno

September 20, 2023

5  out of  5 rating by Gabriela Bruno
"Briana was very friendly, professional and efficient. All I need to get my home and auto taking care of… Jermaine thank you for the fast response."

Isis Marbeh

August 23, 2023

5  out of  5 rating by Isis Marbeh
"I spoke with Brianna B. She was amazing and very helpful"

Iniobong Ekpo

August 15, 2023

5  out of  5 rating by Iniobong Ekpo
"My customer service experience was great."

Aaron Turner

August 3, 2023

5  out of  5 rating by Aaron Turner
"My experience with Karen was great! She was very polite and responsive. Most importantly she was transparent with the coverages I chose, while still providing me with a competitive rate."

Karen Redden

July 28, 2023

5  out of  5 rating by Karen Redden
"Thanx to Briana, I had an easy transition to change both our home & auto policies to State Farm. She was most helpful, sent me quotes immediately after our 1st conversation. After comparing them to my current insurance, I called Briana today. Together, we reviewed the documents, she answered all my questions, and noting the savings I'd have by changing, it was a no-brainer to make a decision. It was very easy and effective immediately we're now enrolled with State Farm. I would highly recommend Briana to help with any insurance inquiries anyone might have."

Lily Barchine

July 26, 2023

5  out of  5 rating by Lily Barchine
"Karen is so helpful and courteous. I really enjoyed working with her."

hester li

June 22, 2023

5  out of  5 rating by hester li
"Karen Nunez was really patient and friendly. Great experience!"

Justin Huntley

June 22, 2023

5  out of  5 rating by Justin Huntley
"Great easy service"

cesaltino Pedro

June 21, 2023

5  out of  5 rating by cesaltino Pedro
"Great help from Briana, called back as promised and addressed the situation immediately on a single call"

Terrica Cephus

June 20, 2023

5  out of  5 rating by Terrica Cephus
"Janet and Jermaine are always professional, kind and have been the past 6+ years I’ve been with them."

John Malonson

June 20, 2023

5  out of  5 rating by John Malonson
"Super professional and friendly service! I had the pleasure of working with Briana; she always made the time to answer all my questions. I look forward to doing continued business with this agency!"

William Purdy

June 19, 2023

5  out of  5 rating by William Purdy
"Cleared up a confusing matter for me and helped me out very quickly. Briyana was very friendly and polite!"

Schunnica Smith

June 17, 2023

5  out of  5 rating by Schunnica Smith
"Briana is the greatest. She went above and beyond on a Saturday to help us with new Insurance. Briana You Rock!!!!"

Donisha Smith

June 16, 2023

5  out of  5 rating by Donisha Smith
"It was such an easy process! Brianna (sp) was very patient with me. She talked me through every aspect of my plan. Brianna and Jermaine ROCK!!!"

Ever Vugutsa

June 15, 2023

5  out of  5 rating by Ever Vugutsa
"This the best insurance ever customer service is excellent and they keep you updated on the policy at anytime , Janet yanez you’re amazing and your customer service skills are outstanding, thank you for taking care of my needs when I less expected Ted I won’t forget to mention Karen , thank you for introducing me to State Farm and giving me the knowledge that I needed , you’re doing an amazing job"

alisia sanchez

June 8, 2023

5  out of  5 rating by alisia sanchez
"I've been with State Farm for years now. It's been the lowest price on insurance that I have found and I definitely did some searching. I love that I can reach out via email or phone with the smallest question and I know that an actual person will get back to me! I love the team at Jermaine Phillips! Janet Y and Briana B are top notch!"

Scola Guchu

June 8, 2023

5  out of  5 rating by Scola Guchu
"This agent provides you with all necessary information required, goes ahead to educate you on your policy and ways you can save money on available products. Has been my agent for last 10 years and still going."

Viktoriah Anderson

June 6, 2023

5  out of  5 rating by Viktoriah Anderson
"Karen Nunez provided me extraordinary customer service. She was not only patient, but diligent as she assisted me with my questions and concerns. I appreciate her kindness and I recommend calling or coming into this particular office. The office as a whole has been nothing but helpful since I started my policy with State Farm."

Imperial Carpet

June 5, 2023

5  out of  5 rating by Imperial Carpet
"The office is very friendly and helpful. But a huge thanks to Janet Yanez; she really helped me and my company with some insurances. Went the extra mile to make it possible and was very communicative and professional with us."

Deborah R

June 2, 2023

5  out of  5 rating by Deborah R
"My mother used Jermine Phillips for her State Farm insurance for years. As he got old and I took over my mom's bills the team at Jermaine's State Farm group has been very helpful. They helped by answering any questions I had regarding my mother's coverage, they helped me when I had questions about payment methods (calling office, logging on line to pay, or calling a central billing number). Now, we just sold my mother's house and they were even super helpful and responsive as we had to cancel her policy. Janet at the office even helped me today (after I canceled my Mom's policy last week) - she still helped me by answering my questions about final billing. It's just so nice to work with local people who give excellent service! I highly recommend Jermaine Phillips and his whole team at State Farm if you need insurance in North West Houston!"

Douglas Wray

June 1, 2023

5  out of  5 rating by Douglas Wray
"Always very professional and personable…a rare combination in this social media generation."

Salar Salar

May 26, 2023

5  out of  5 rating by Salar Salar
"I had a great experience working with Karen. She took time to understand my needs and guided me towards the most suitable insurance plan. Highly Recommend"

Abhimanyu Jha

May 24, 2023

5  out of  5 rating by Abhimanyu Jha
"Great experience. Everyone here is really helpful."

Belinda Williams

May 23, 2023

5  out of  5 rating by Belinda Williams
"These are the most professional peoples at Jermaine Phillips State Farm. Leigh is a sweetheart. Her kindness is wonderful. I would definitely refer you all to my family and friends. 😄🎶"